Self-diagnosis

You might need a digitalholic if…

  • Digital revenue grows. Margin doesn't.

  • Your CRM holds millions of customers and no plan for them.

  • A replatforming is late, and nobody owns it.

  • Agency fees rise every year. Results don't.

  • Marketplaces are someone's side project.

  • The CDO seat has been empty for months.

Two or more sound familiar?

One or two: a digital audit shows where value is leaking and what to fix first. Three or more: you need senior ownership, not another agency.

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Track record

Numbers I've put my name under.

  • 45+

    Global digital leadership · PUMA

    markets in PUMA's acquisition and retention agenda

  • 12

    Go-to-market · Body&Fit

    webshops launched across EU, US and APAC in under 12 months

  • €1M+

    Lifecycle & retention · Body&Fit

    incremental revenue from RFM, referral and 10+ journeys

  • +30%

    D2C growth · Onitsuka Tiger

    online D2C growth after a strategy and agency reset

  • +40%

    Performance marketing · BESTSELLER

    budget effectiveness across 17 brands in 12 markets

  • 16

    Operating model · Accell Group

    brands with digital capabilities centralised

Ways to work

Choose your dose.

  • Microdose

    Digital audit

    Interviews, a data deep-dive and an industry scan. You get the five levers that will move your P&L.

    From €5,000

  • Daily dose · most taken

    Fractional CDO

    A seat at your leadership table. I own eCom, marketplaces and marketing, and run the team and agencies against clear numbers.

    From €2,500 a week · ongoing

  • Intensive care

    Interim & programmes

    Cover for an empty seat, or full ownership of one programme: a replatforming, a marketplace launch, a new operating model.

    Scoped per mandate

Side effects may include higher margins, calmer board meetings and a team that knows what to do on Monday.

Selected work

Before → after.

  • PUMA · Global Director Consumer Acquisition & Retention

    Before

    45+ markets, each running its own acquisition and CRM playbook.

    After

    A new centralised operating model: one common agenda, a new Digital Hub in the Netherlands and a global MarTech roadmap.

  • Onitsuka Tiger · eCom Strategy Consultant, ASICS

    Before

    A digital channel stuck in old agency habits, with a replatforming on the way.

    After

    +30% online D2C, 200k+ in supplier surcharges recovered and a replatforming with nothing lost.

  • Alpine · Chief Digital & Marketing Officer

    Before

    Strong at home, stalling in new markets.

    After

    2× growth in new markets through marketplaces, with digital and marketing under one leader.

  • UNICEF · P&L owner, Virtual Hub

    Before

    A new digital fundraising hub with ambitious targets and no single owner.

    After

    Full P&L ownership of the Virtual Hub, beating its revenue targets.

  • Body&Fit · Digital Marketing & CRM Director

    Before

    Glanbia's D2C ambition, with no team, no stack and one home market.

    After

    New markets launched across the EU, US and APAC in under 12 months, run by a team of 8 plus 20 agency-side.

  • Tommy Hilfiger & Calvin Klein · Sr. eCom Acquisition Manager, PVH

    Before

    Paid search for two global brands, run on autopilot.

    After

    +60% net ROI and 2× top-line revenue from paid search across Europe.

Hi, I'm Irina, and I'm a digitalholic.

Tell me what's stuck. I reply personally, with an honest view on whether I can help and the fastest way to start.

Send me a message

About

Passionate about strategy, driven by growth.

I grew up in fashion eCommerce. At PVH, Suitsupply and BESTSELLER I learned growth one search term, one campaign and one budget line at a time, rising from Jr. SEO Specialist to running performance across 17 brands.

Then I went wide. As a fractional leader I moved across e-bikes, sportswear, hearing protection and humanitarian work, as strategist, interim CDO and hands-on fixer. At PUMA it all came together: owning a global Digital Hub and one agenda for 45+ markets.

The way I lead hasn't changed: deep in the numbers, quick to decide, built on trust. I want teams safe enough to challenge me and stretched enough to surprise themselves. INSEAD-trained, Romanian-born, Amsterdam-based.

The full story →

Irina Toma · Fractional Chief Digital Officer · Amsterdam

digitalholic

dig·i·tal·hol·ic   /ˌdɪdʒ.ɪ.təlˈhɒl.ɪk/   noun

  1. A senior leader who owns a company's digital growth end to end: eCommerce, marketplaces, digital marketing, product management and the P&L behind them.
    "PUMA brought in a digitalholic to run acquisition and retention across 45+ markets."

  2. A fractional or interim Chief Digital Officer, hired when the seat is empty or the stakes are high.
    "We had a digitalholic take over the eCommerce team until we found the right permanent leader."

  3. informal: Someone who cannot leave a leaking funnel alone.
    "Don't show her your conversion rate unless you want it fixed."

Synonyms: Chief Growth Officer, Chief Digital Officer

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